Privacy Policy

This policy explains how Dannie Life (registered legal entity name to be confirmed) ("Dannie Life", "we") handles personal data when you use this platform. These are the privacy controls we implement; this document is not a claim of legal certification.

Controller and contact

Controller: Dannie Life (registered legal entity name to be confirmed), Business address, France (to be confirmed). General contact: hello@dannie.life. Privacy contact: support@dannie.life. Where a formal data protection officer is not required, the privacy contact address handles requests.

Data we collect

• Account data: name, email, country, selected IANA timezone.
• Booking data: coach, topic, session length, appointment time in UTC, booking reference and status.
• Optional short note: a non-sensitive summary of what you would like to focus on.
• Payment metadata from our payment provider: customer ID, checkout session ID, payment intent ID, amount, currency, payment status. We never store card numbers.
• Session delivery data: private video room identifiers and short-lived access tokens.
• Technical and audit data: limited logs of important administrative and payment actions.

Data we deliberately do not collect

We do not ask for, and you should not submit, medical history, health details, sexual information or crisis details. Any such content submitted in a free-text field may be deleted.

Purposes and legal bases

• Performing your coaching contract: creating, confirming and delivering bookings.
• Legitimate interests: platform security, fraud prevention, service improvement and audit logging.
• Consent: optional communications and the optional booking note.
• Legal obligations: accounting and tax records relating to payments.

Processors

• Cloud database, authentication and hosting infrastructure providers.
• Payment processing (Stripe) for checkout, payment status and refunds.
• Video sessions (Daily.co) for private rooms and expiring participant tokens.
• Transactional email (Resend) for confirmations and reminders.

International transfers

We are based in France and serve clients worldwide, so data may be processed outside your country, including outside the European Economic Area. Where transfers occur, we rely on our processors' transfer mechanisms such as standard contractual clauses and equivalent safeguards.

Retention

• Account and profile data: while your account is active, then removed on verified deletion request.
• Booking and payment records: retained as required for accounting and dispute handling.
• Video room tokens: expire with the session and are not reusable.
• Optional booking notes: deleted when no longer needed for the session.

Confidentiality and access controls

Access is enforced at the database level. Clients can only access their own profile, bookings and session links. Coaches can only access bookings assigned to them and the minimum client information needed to deliver the session. Administrative access is role-gated and audited. Recording is disabled by default.

Your rights

Subject to applicable law you may request access, correction, deletion, restriction, portability, or object to certain processing. Signed-in clients can submit an account and data deletion request directly from the dashboard. Contact support@dannie.life for any other request. You may also complain to your local supervisory authority.

Changes

We will update this page when our practices change and revise the date above.